Shipping policy
Shipping Policy
Thank you for choosing Buffelwapens.co.za for your hunting and shooting needs. We are committed to providing a seamless and reliable shopping experience. Please take a moment to familiarise yourself with our shipping policy.
Shipping Destinations: We currently ship within South Africa only. Unfortunately, we do not offer international shipping at this time.
Shipping Methods and Timelines: We use reputable courier services to ensure your orders are delivered securely and efficiently. The shipping timeframes are estimated based on the destination and will be provided during the checkout process. Please note that the shipping times may vary based on factors beyond our control, such as weather conditions and unforeseen logistics issues.
Order Processing: Orders are typically processed within 1-2 business days after payment confirmation. Once your order has been processed and dispatched, you will receive a shipping confirmation email containing tracking information.
Shipping Costs: Shipping costs are calculated at checkout and are based on the weight, size, and destination of the package. We strive to offer competitive shipping rates to make your shopping experience as cost-effective as possible.
Firearms and Ammunition: Please be aware that, in compliance with South African law, we do not ship firearms or ammunition. These products must be purchased in person at our physical store location and require the necessary legal documentation and background checks. We are committed to adhering to all firearm regulations and safety measures to promote responsible gun ownership.
Shipping Restrictions: Certain products may have shipping restrictions due to legal requirements or safety concerns. It is your responsibility to be aware of any applicable restrictions in your area. If an item is prohibited in your region, we will notify you promptly, and the order will be cancelled or adjusted accordingly.
Receipt and Inspection: Upon receiving your order, please inspect the package carefully for any signs of damage or tampering. If you notice any issues, please notify us immediately by contacting our customer support team at support@buffelwapens.co.za. Make sure to retain all packaging materials as they may be needed for return or exchange purposes.
Undeliverable Packages: In the event that a package is deemed undeliverable due to an incorrect address or other reasons beyond our control, we will attempt to contact you promptly to resolve the issue. Additional shipping charges may apply for reshipping the package.
Order Tracking: Once your order is shipped, you will receive a tracking number via email or SMS, depending on your chosen communication method during checkout. You can use this tracking number to monitor the status of your shipment until it reaches your specified delivery address.
Contact Information: If you have any questions or concerns regarding our shipping policy, feel free to reach out to our customer support team at support@buffelwapens.co.za or call us at [Customer Support Phone Number]. We are here to assist you and provide a satisfactory solution to any shipping-related inquiries.
Policy Updates: This shipping policy is subject to change without prior notice. Any modifications to the policy will be updated on this page. Please check the shipping policy regularly to stay informed about any revisions that may affect your orders.
Last updated: 02/08/2023
We thank you for choosing Buffelwapens.co.za and appreciate your understanding and cooperation regarding our shipping policy. Should you have any questions or require further assistance, please do not hesitate to contact us. Happy hunting!